Flour Mills is seeking an IT Officer to support their network databases and systems in Gbagada, Lagos. The role involves monitoring and supporting network databases, updating hardware and software, and troubleshooting system errors.
The candidate will also manage telephone network services, specify computer equipment purchases, and serve as an IT liaison with internal departments and external vendors. The job requires excellent customer service, strong interpersonal communication, collaboration, analytical skills, resource organization, and teamwork.
Job Title: IT Officer
Location: Gbagada, Lagos
Purpose of the Job
- Responsible for supporting network databases and systems, updating system hardware and software, and troubleshooting for system errors.
The Job
- Monitor & support network databases and systems, updating system hardware and software and troubleshooting for system errors.
- Timely resolution of IT incidents and minimize end-user and prevention of IT services downtime.
- Manage the configuration and installation of approved software & hardware on all company-supplied computers.
- Proactively manage the running of telephone network services.
- Specify and ensure the purchase of all GTD computer equipment.
- Serve as IT liaison with internal departments & external vendors to understand their needs and ensure escalated internet & connectivity issues are resolved in a timely manner.
- Track and maintain computer equipment inventories.
- Diagnose, troubleshoot, and resolve computer hardware and software issues.
- Ensure compliance with QMS and FSMS requirements in assigned work.
Qualifications
- First Degree (B.Sc / HND) in Computer Science or related course.
- IT Information Library (ITIL) & Microsoft Certification.
- Security & network certification are added advantage.
Experience:
- 3 years experience in similar capacity.
- Knowledge of current trends and developments in information technology.
The Person Must:
- Have excellent customer service, strong interpersonal and effective communication skills.
- Able to collaborate and engage with cross functional business stakeholders.
- Possess analytical and problem-solving abilities.
- Possess the ability to organize resources and establish priorities.
- Be able to work independently and collaboratively with a team.
- Have a keen eye for details.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
