First City Monument Bank (FCMB) Limited, a leading Nigerian financial services institution, is seeking a full-time clerical staff position in Abuja (FCT). The role involves serving as the first point of contact for customers, maintaining records, sorting and distributing mail, and addressing customer concerns.
The job requires 1-2 years of experience, computer literacy, proficiency in MS applications, and a positive attitude. Interested candidates can apply online. The bank is a member of FCMB Group Plc, a leading financial services institution in Nigeria.
Job Title: Clerical Staff
Location: Abuja (FCT)
Employment Type: Full-time
Job Responsibilities
- Serves as the first point of contact for customers, clients
- Maintain files and records so they remain updated and easily accessible,
- Sort and distribute incoming mail and prepare outgoing mail (envelopes, packages, etc.)
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
- Select appropriate responses to customer issues and work quickly to resolve them
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
Job Requirements
- 1-2 years experience
- Computer Literate, conversant with Ms Applications (Word, Excel), Pdf
- Technology Savy.
Application Closing Date
4th November, 2023.
How to Apply
Interested and qualified candidates should:
Click here to apply online
